Question 1

What does Accountabilities Do?

Accepted Answer

Accountabilities is a full-service accounting firm staffed by Certified Public Accountants, Enrolled Agents, and experienced Accountants.

We provide personalized, concierge-level services including bookkeeping, payroll, tax strategy, and tax preparation to help individuals and businesses manage their finances with confidence and clarity.

Our team handles all your accounting in-house and are here year-round.

Question 2

What geographic areas do you serve?

Accepted Answer

While we are based in Central Pennsylvania and serve many clients locally in Cumberland, Dauphin and York counties , our services extend across the United States. However, we do not currently prepare taxes for clients in New York or California, as the unique and complex tax laws in those states are best handled by a local tax professional who is familiar with their specific requirements.

Question 3

What industries do you work with?

Accepted Answer

We work with clients across a broad spectrum of industries—everything from landscaping and home services to legal, healthcare, and professional services. While we’ve built strong relationships in areas like insurance, financial advising, and mental health professionals, our experience spans far beyond those sectors. Our adaptable approach allows us to serve businesses of all kinds, tailoring our solutions to meet the unique needs of each industry.

Question 4

How long do you take to respond to emails, texts or calls?

Accepted Answer

We aim to respond within the same business day whenever possible. If not, you can expect to hear from us within 48 business hours. Your time is important to us, and we work hard to provide timely and thoughtful communication.

Question 5

Do you work with Individual Tax Returns (1040 clients)?

Accepted Answer

Yes, we prepare 1040 Individual Income Tax Returns for a wide range of clients, including business owners and individuals without business income. However, due to our focus on corporate and business tax returns, availability for individual (non-business) 1040 clients may be limited. We prioritize complex filings where our expertise can deliver the most value.

Question 6

What is your tax process?

Accepted Answer

We created a tax preparation process with our clients in mind. Our goal is to make tax season as simple and straightforward as possible.

The chart below details our process so you are never confused about what is happening with your taxes!

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Question 7

How does your pricing work?

Accepted Answer

Our pricing starts with a base rate. Additional fees are added based on the specific forms and services needed to complete your tax return. This structure allows us to tailor pricing to your unique situation—so you only pay for what you actually need.

Question 8

I am a sole proprietor, can you help?

Accepted Answer

Absolutely! Every successful business starts somewhere, and we’re here to support solo entrepreneurs from day one. Whether you need help with bookkeeping, tax planning, or overall financial strategy, we provide the guidance and tools to help you grow with confidence.

Question 9

I have employees, do you process payroll?

Accepted Answer

Yes, we do offer payroll services, but exclusively as a value-added benefit for our bookkeeping and tax clients. By handling payroll in-house, we maintain flexibility to make adjustments as needed throughout the year to align with your overall tax strategy. We keep our payroll process straightforward and efficient—no unnecessary complexity, just reliable service.

Question 10

Do you require that we have bookkeeping services?

Accepted Answer

No, we do not require our business clients to use our bookkeeping services. We understand that not every business needs professional bookkeeping—some can effectively track income and expenses using simple tools like Excel or even a notebook.

That said, bookkeeping provides valuable insights to help you make informed business decisions throughout the year. We always recommend bookkeeping for two main reasons: 
1. If you don't have the discipline to manage it yourself.
2. If your time is better spent focusing on growing your business.

Question 11

Who will I be working with?

Accepted Answer

You will be assigned an experienced accountant who will manage all of your bookkeeping, tax preparation, and tax strategy needs.

We’ve found that working with a single dedicated professional provides a smoother experience—ensuring nothing gets overlooked or lost in the process. This way, you benefit from having one knowledgeable expert handling everything, rather than splitting tasks between a bookkeeper and a separate tax accountant.

Question 12

I see that you value education, but what does that mean for me as a client?

Accepted Answer

Education is at the heart of everything we do—not just for our team, but for you as our valued client.

We’re committed to guiding you every step of the way, ensuring you never feel unsure about what you’re signing or the decisions you’re making. While we handle the intricate details behind the scenes, our goal is to empower you with a clear understanding of the big picture.

For us, education isn’t just a checkbox—it’s a continuous journey designed to build your confidence and help you take control of your financial future.

Question 13

If I’m already paying my own bills, invoicing my clients, and collecting payments, what exactly would you handle as my bookkeeper?

Accepted Answer

Great question! Even if you’re managing your own bills, invoicing, and payments, a bookkeeper provides valuable support by organizing and categorizing all your financial transactions, reconciling your accounts, and ensuring your records are accurate and up to date.

This not only makes tax time easier but also helps you track your business performance and maintain a clear financial picture for smarter decision-making.

Beyond the numbers, we act as your accountability partner throughout the year—keeping you on track, answering questions, and helping you stay focused on your business goals. Essentially, we handle the behind-the-scenes details so you can focus on growing your business with confidence.

FAQ